BANGKOK, THAILAND – Bangkok’s two main airports gained ground in the latest Skytrax rankings after Airports of Thailand reported noticeable improvements in operations and service.
Skytrax ranking brings momentum for AOT
Airports of Thailand (AOT) said in a Facebook post on 22 March that both Bangkok airports had improved their positions in international league tables following service upgrades. The results came from the 2026 World’s Best Airport rankings compiled by a global airline and airport rating programme.
Suvarnabhumi among world’s top 40
In the worldwide comparison, Suvarnabhumi Airport placed 36th, according to AOT. The airport also ranked 4th in the category for airports handling 60 to 70 million passengers per year.
Don Mueang climbs in low-cost terminal list
Don Mueang International Airport also improved its standing in the World’s Best Low-cost Airline Terminals. According to AOT, Don Mueang moved up from 8th to 7th place in that segment.
How the scores are decided – and what is measured
AOT explained that the rankings were based on a global survey of air travellers conducted by Skytrax. The assessment examined, among other criteria, how well airports managed large passenger volumes while still meeting international service standards.
Technology, speed, cleanliness – operational focus areas
As key drivers, AOT cited operational improvements, including greater use of technology for smoother processes and a better overall passenger experience. The operator also pointed to increased service speed, cleanliness, safety and staff friendliness.
Top management promises hub ambitions and warm welcome
AOT chief Paveena Jariyathitipong said the company aimed to upgrade all airports under its supervision to strengthen their role as a transport hub and as a “world-class” destination.
“The goal is a noticeably positive, ‘warm’ impression for visitors.”
said Paveena Jariyathitipong, AOT chief executive.
Complaints at security – and an apology
The positive ranking news followed recent public criticism from travel bloggers and passengers over security checks at Suvarnabhumi, where officers were accused of misconduct and poor service. The airport later apologised and announced plans to train staff at checkpoints in polite communication and to align its service approach with a “modest” and helpful attitude.