PHUKET, THAILAND – Authorities on the resort island are moving to shut down a surge in fake taxis using ride-hailing apps, amid mounting concerns over tourist safety and Phuket’s reputation.
Fake IDs and illegal “black-plate” taxis
According to Governor Saransak Srikruanet, criminal drivers are registering on popular ride-hailing platforms with fake identification documents, posing as legitimate drivers.
“There are cases in which individuals use fake IDs during the registration process.”
said Saransak, governor of Phuket province, following a crisis meeting.
Tourist hotspots on the island are particularly affected, where legal taxis are competing directly with illegal operators. A major concern is the spread of so‑called “black-plate” taxis – private vehicles that operate illegally as commercial taxis. These unlicensed cars not only undercut prices offered by legal drivers, authorities warn, but also pose a safety risk for tourists.
By 2 October, the transport authority had already identified and arrested at least 100 illegal taxi drivers operating through ride‑hailing apps.
Tourist warnings and push to protect Phuket’s image
Governor Saransak has promised a tough response.
“The provincial administration will address these problems,”
said Saransak, stressing that the safety of visitors and the island’s reputation are the top priorities, alongside fairness for all legal operators.
Authorities are planning not only legal action but also a public awareness campaign. Tourists are being urged to remain vigilant: fake or illegal taxis can often be identified by private license plates with black letters on a white background, while licensed taxis display yellow plates with black lettering. Passengers are advised to refuse a ride if in doubt.
Officials say they are working closely with ride-hailing companies to remove criminal drivers from their systems. For Thailand’s leading tourism hub, the crackdown is seen as critical to preventing long-term damage to the island’s image.
“We will do everything to guarantee our guests a safe and fair stay,”
said the governor, as Phuket continues what he described as a fight for its tourism future against criminal taxi operators.